Haul in stallion owners will set their own schedules for collection. Charles Ranch Equine collects all weekdays except for Statutory Holidays. If semen is not being picked up at the Charles Ranch Equine it is advised NOT to ask for a collection on a Friday, due to courier schedules.
We advise that you have your vet contact us directly with the status on the mare leading up to the collection. They can contact as often as they like at cell/text: 250 457 7426 or email equine@charlesranch.com.
We recommend that the owner is available or make arrangements for semen pickup from a main FedEx distribution center (at their destination). Some rural veterinarians may not get a shipment in 24 hours. Semen will usually arrive to a distribution center within 24 hours but may require a sub contractor to deliver to a remote location, and this may take another day. However, the semen can usually be picked up and delivered by the owner.
***Ask your vet which courier is the most reliable for deliveries to their facility! The more advance notice we have, the better we can plan logistics.
Once the contract is signed and returned, we will email an invoice that can be paid online. Once the fees are paid, we will notify the stallion owner.